Lume Questions and Answers

How long does it’d take to get a email confirmation I placed an order and never received a confirmation. Or can I just get a refund if it’s gonna take too long. I need it within 2 weeks

When will I get my order. My order # is S827****. I lost the email that was sent to saying my order was shipped

Why does is have a stink smell.

I have ordered the started pack of five lime. It definitely works but why does it have a stink smell to them before applying?

How can I EXCHANGE a product?I ordered the introductory pack. Two of the items I ordered ( deodorant and cream) I ordered the “unscented” fragrance.

Ugh! The unscented products smell like “rotten cheese”.

:( How can I return them and exchange for ANY other fragrance? Please!

Where is my product?I haven't received my Lume shipment. It has been stalled since Dec 22 at 2:13 pm.

In MPLS MN. 55425 Order #S 759**** Tracking # 927489****102155****101225

I want to place an order with card over the phone. Only.

Only payment option showed PayPal and I do not use them. Can I do a .order over the phone?Xxxxxxxxxx

Does Lume make a deodorant WITHOUT ALOE BARBADENSIS?I'D LOVE TO BUY YOUR PRODUCT, BUT MY SKIN IS ALLERGIC TO ALOE VERA. ANY NON-ALOE DEODORANT IN YOUR PRODUCT LINE?

How can I get my refund?It smells just awful. I have chronic allergies and I cannot deal with the smell. I’m sorry but I would like a refund.

I bought the wrong kind of deodorant.

Apparently I bought 2 solid unscented deodorants. I would like to exchange them for 2 unscented deodorants that have a dial on the bottom and 3 slashes on the top.

How do I go about doing this ? Thank you, Gina Vanaman Gina.vanaman@***.com

Whats the 2 different charges? 6.00 and 24.99 for a tube of deodorant?I looked to see charges on my debit card and saw 2 different charges for the tube I ordered.Whats going on?