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Contact Lume Customer Service

How to Reach a Person at Lume

Verified Contact Information

Customer Service Number:

  • 1-385-220-5874
Call Now
marketing-partnerships@lumedeodorant.com
heylume@lumedeodorant.com
support@lumedeodorant.com
affiliates@lumedeodorant.com
Affiliates

Lume Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Lume Phone Number
1 (385) 220-5874
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular Lume Email Address
support@lumedeodorant.com
Issue Resolution Rate
Low (2% reported full resolution)
Lume Customer Service Rating
4.6 out of 5
View full overview

How to Contact Lume Customer Service?

Most Popular Number:

(385) 220-5874
Total calls: 221 Issues resolved: 3 Last call: Jun 6, 2026

To contact Lume customer service, you can text them at 1-385 220 5874. Standard messaging rates may apply depending on your mobile service provider. Texting them allows you to engage in a conversation and seek assistance or address any inquiries or concerns you may have regarding Lume products or services. Their customer service team will be available to assist you through text communication.

Lume is a deodorant company specializing in whole-body deodorant, including videos for pits, privates, and beyond. To contact Lume to return your products, head to the official website, scroll down to the bottom of the page, and click on the “Contact Us” option. Once on the page, you will find another “Click Here” option to initiate a return.

Then input your order number and email address, your return process will be initiated and within 60 days of purchase, the product can be refunded. If you have further questions, you can email Lume customer support at support@lumedeodorant.com and resolve your issues.

You can contact a live person by contacting their customer service via their online chat support. Head to the Lume official website and navigate to the “Contact Us” section, on the bottom right corner of the page. Click on it, and on the next page scroll down to the bottom, where you can see the chat box icon - click on it to initiate a conversation with a real person at Lume customer service. Alternatively, you can also send a text message at +1 385 220 5874 - remember the number does not support live phone calls.

PissedConsumer Club

Contact Information

Lume Website:

Lume Help Center:

Corporate Office Address:

Lume Deodorant, LLC
299 Main St Suite 1300, PMB 95814
Salt Lake City, Utah 84111
United States

Other Info (opening hours):

Hours (CDT):

Monday - Friday: 8:00am - 6:00pm

Saturday: 10:00am - 2:00pm

Sunday: 12:00am - 17:00pm


Mailing Address:

75 Varick St., Floor 9,

New York, NY 10013

More contact details

Summary of Lume Customer Service Calls

4.2K TOTAL
CALLS
00:55 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lume?

Shipping and Delivery Question:

  • “Wrong address”
  • “Have not received 2 separate orders”
  • “Have not received my order”

Product/ Service Question:

  • “Problem with recent shipment and subscription”
  • “Problem with my deodorant”
  • “Defective product/Dissatisfied also with product get better results with my regular brand for less”

Request for Information Question:

  • “Want to know why I keep getting orders for things I don't remember ordering. Want I t to stop.”
  • “Question about my order”
  • “Lume whole body deorant tangerine. Will not spray how do I get it replaced the can is full son bought for me when I was in the hospital. spray!”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Cancel my account”
  • “Subscribe”

Payments and Charges Question:

  • “My order my billing address is diffthan my home address”
  • “Unauthorized orders”
  • “Unable to add payment card”

Return/ Replace Question:

  • “Replacement spray”
  • “An incorrect charge to my credit card”
  • “Return”

Account Question:

  • “Add to subscription”
  • “To reinstate my subscription”
  • “Subscription”

Refund Question:

  • “Want my oder of mando or money back !”
  • “Money back”
  • “I want a refund”

Cards Question:

  • “Not my credit card”
  • “Credit card charges”
  • “New card”

Staff Question:

  • “Customer service”
  • “East parking lot lume evert michigan Tyler the manager was help'n me with a issue I had with a vape cart was n my Chevy blue truck seat reach in and took $20 I had on middle console how disgusting embarrassed for him. Money don't just disappear onCAM”
  • “Need to speak to customer service”

Website/ Application Question:

  • “App issue”
  • “Can't order on your website”
  • “I just placed an order online and forgot to use by 15% off coupon”

Other Question:

  • “Where's my order”
  • “Talk to a person”
  • “Deodorant spray dysfunction”

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Frequently Asked Questions

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