Lume
Reviews and Complaints

I've already sent a lengthy email.and I will not repeat again in this manner. I need a call to speak with a live agent immediately.

I actually love your products however after this experience I have legitimate concerns.

If no callback received within 24hrs CST I will escalate higher. Holly Gordon 773.732.0264

Sprayers on the can do not work properly. This is my second can.

I have been using your product for a while.

The stick bar is fine, but I would like the can. Thank you, Janet Schuller.

I tried UPS, my local post office & everyone said to call Lume. Tried you and was sent all over the place and told to send an email!

My full address was on my order yet it was sent back to Lume due to no address! How does this happen??please find my pkg and send it to me!

#S1568****

Tracking # 923959****438155****532559

I have a 3.6 oz bottle of Lume unscented spray which no longer sprays. I have only used about 1/4 of the product

Can't reach anyone. My body spray won't spray.

The container is about 3/4 full of product. I shake it up, but nothing comes out.

I purchased a spray deodorant, used it 1 time, then the nozzle was stuck down and sprayed all over, losing more than half of the fluid, and I couldn't return it. So, I bought another, and the same thing happened: the nozzle sticks when you push it down.

Please replace my powder fresh. This is my 2nd one.

The spray can will not spray; it just squirts. Maybe I should try the stick.

I bought the spray can. For some unknown reason it is leaking when I try to spray.

I love the Lume in the tubes and have been using them for years. This was my first spray can.

No one talked to me and I'm not better off then before cause I got nowhere

I did a survey awhile back and was given a $5 off coupon and it won't take the discount and there's no expiration date for this coupon either

I need to talk to customer service representative so I can finish ordering cause I'm out of the waterproof deodorant, so please help no resolve this issue

I ordered 4 sticks for $44.00 and received only 2 plus a small cream cant get a hold of anyone. Not user friendly

I went to spray the Cannes, and it kept spraying and spraying, and it would not stop. It even came out of the sprayer part I paid over $12 for.

I would like a refund or a new product. It was the 3.6-ounce whole body spray deodorant soft powder. 203-770-****.

Thanks for your attention. I would love your products; I've been using her for a few years now!

I feel they should send me a new can of the soft powder whole body deodorant! This website is terrible.

I just want to speak to a human about my problem. It's been weeks. I've complained before and nothing has been done! I would like a free replacement.

203-770-****! 13 1st St.

Extension, Danbury, CT 06810. My name is Karen Jones!

I have tried to contact Lume at 4 different telephone numbers with no avail. I have even tried the chat with no response.

I love Lume deodorant! But I've been disappointed in the mechanism of the spray deodorant.

When I try to spray deodorant onto my body it drips out of can instead of spraying out. Because of this happening in the past I lose what product is remaining in the can. Have other consumers complained of this happening to them?

I would love to hear from you on concerning this issue. Thank you!

I've been using your spray and paste, and with the paste, I get chafing, and with the spray, it does not last 72 hours. My pictures are smelling at the end of the day. It is an absolutely terrible product.