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Lume
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lumedeodorant.com
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Ellen M Qkn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charge to my acct

Charge on my account I did not order. The date is March 17.

I did not make this order! I would like a refund!

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Loss:
$27

Preferred solution: Full refund

Donalda Zzl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brookfield, Wisconsin

I like your product. But i was to stop having it sent automatically to me please cancel the for me.

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I'm having a problem, I'm receiving lume products without ordering anything. For some reason I keep getting orders sent to me.

I don't need any products now at this time. If for some reason I'm on a reordering ever 3 months I don't want that I want to cancel any up coming orders.

Please remove me from any reordering every several months. Renée Gorton

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Renee D Swu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You keep on sending me stuff that I did not order.. please to stop

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I just don't need any more, thanks. So please, unsubscribe me.

I just wanted to try it once. It's really good. I told my family and friends about it.

The wash works well, I really like it, but just don't have the money to keep buying. Thank you.

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Preferred solution: Just to be unsubscribe

User's recommendation: I just don’t need it any more

Anonymous
map-marker Jackson, Mississippi

Haven't received my order that I placed on the 5th

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Have not received my order.It was placed on the 5th What's supposed to get it on the 10th it is now the 15th Has already been paid for where is my order

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User's recommendation: Idk

Tamarah Mqp
map-marker Charlotte, North Carolina

It's not what , it supposed to do. Still was not dry

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Didn't speak to know one, just the answer service. No human I would like all my orders canceled

Also they took money from my credit card, but still haven't gotten my order

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Manda Xwt
map-marker Pleasant Grove, Alabama

The product burnt me under my arm and made me itch

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Lume - The product burnt me under my arm and made me itch
Lume - The product burnt me under my arm and made me itch - Image 2

My arms became red and sore because of lume its was there for several days and still is now. My under arm hurt when I move my arm.

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User's recommendation: Do not use is burnt my arms and my underarms were red

1 comment
Guest

Horrible Horrible product, also the commercial is totally misleading .

Stefanie Hpc
map-marker Springfield, Virginia

Can't reach customer service in person.

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Updated by user Jan 29, 2025

Not likely without negative info on difficulty in making contact in person.

Original review Jan 29, 2025

Dissatisfied prospective customer.. couldn't get the information I was looking for in order to make sure that I would be satisfied with my acceptance of the product that I have been offered.

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Robyn N Fsd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lume deodorant staining clothing

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Lume deodorant staining clothing
Lume deodorant staining clothing - Image 2

Can you please explain why this product is staining my clothes? I have tried the products Shout and Oxi to try to remove the stains, but they are still very visible on both the inside and outside of my armpits.

I do not sweat a lot, but each time I use the product, I see the same staining. Can you provide any recommendations to remove the staining?

The product has ruined many shirts. What chemical is in this product that causes such hard-to-remove stains?

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Loss:
$500
Pros:
  • No odor
  • Little to no sweat
Cons:
  • Stains clothing

Preferred solution: What are the chemicals used to cause this type of stain. The number of shirts that are stained amount to hundreds of dollars

Betty G Alt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Package not received

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Never received prod but paid.Wanted to talk to a live person not AI. Can't get through on the phone.

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Loss:
$20

Preferred solution: Full refund

User's recommendation: Order will not arrive in a timely manner, tho your paying for it.

Adamaris Imu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sacramento, California

I was sent the wrong product

Lume - I was sent the wrong product
Contains 1 confidential file for company representatives

Yes, this is Harvey live I was sent the wrong product. I ordered the deodorant cream and they sent me the deodorant body wash.

My order number was S1389-****. I need to have contact with someone so that I can get the right product because the product you sent me is not what I wanted or asked for and my order when I look at it says the same order as what I said the cream, not the body wash.

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User's recommendation: Make sure they send you the right product because I was sent the wrong product and it’s on my order correctly so check your order

Zoee Usz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Barbara, California

They won’t cancel my membership/keep charging me

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I cancelled my membership order on 10/4/2024 and they keep charging my account! I dont like their products! The deodorant smells worse than BO!

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Zoee Usz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Barbara, California

Cancel my order/membership

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Cancelled my membership and they keep sending me products and charging my account! Deodorant smells worse than BO!

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Mekala Zoo
map-marker Houston, Texas

Need to get my items and have my address changed or change my subscription or cancel the subscription

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For some reason, the address that was logged in was logged in wrong and the delivery was sent to the wrong address. Need to change my address. my order number is S1472-**** My address is 6606 Evergreen St., Magnolia, TX 77354.

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Donald B Jvn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Package was stolen

Contains 1 confidential file for company representatives

The carrier left it in my hallway instead of bringing it to my door, Apt 5A. So, I filed a complaint with USPS.

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Loss:
$8

Preferred solution: Deliver product or service ordered

Michelle L Urf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to speak to a live person

I would like to know why Target is selling Lume body wash for the same price as Lume, but for less body wash. Target is selling a 7-ounce size for the price that Lume is selling an 8-ounce size.

Also, the texture of the body wash at Target is different from the one at Lume. What's going on?

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Pros:
  • Excellent product from lume
Cons:
  • Little pricey

Preferred solution: The same quality product and the same ounce that Lume sells on its website. Let’s not forget the same Textire.

User's recommendation: Pay attention