
Lume
Reviews and Complaints
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Verified ReviewerCharge to my acct
Charge on my account I did not order. The date is March 17.
I did not make this order! I would like a refund!
Preferred solution: Full refund
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Verified Reviewer |I like your product. But i was to stop having it sent automatically to me please cancel the for me.
I'm having a problem, I'm receiving lume products without ordering anything. For some reason I keep getting orders sent to me.
I don't need any products now at this time. If for some reason I'm on a reordering ever 3 months I don't want that I want to cancel any up coming orders.
Please remove me from any reordering every several months. Renée Gorton
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Verified ReviewerYou keep on sending me stuff that I did not order.. please to stop
I just don't need any more, thanks. So please, unsubscribe me.
I just wanted to try it once. It's really good. I told my family and friends about it.
The wash works well, I really like it, but just don't have the money to keep buying. Thank you.
Preferred solution: Just to be unsubscribe
User's recommendation: I just don’t need it any more
Haven't received my order that I placed on the 5th
Have not received my order.It was placed on the 5th What's supposed to get it on the 10th it is now the 15th Has already been paid for where is my order
User's recommendation: Idk
It's not what , it supposed to do. Still was not dry
Didn't speak to know one, just the answer service. No human I would like all my orders canceled
Also they took money from my credit card, but still haven't gotten my order
The product burnt me under my arm and made me itch
My arms became red and sore because of lume its was there for several days and still is now. My under arm hurt when I move my arm.
User's recommendation: Do not use is burnt my arms and my underarms were red
Can't reach customer service in person.
Not likely without negative info on difficulty in making contact in person.
Dissatisfied prospective customer.. couldn't get the information I was looking for in order to make sure that I would be satisfied with my acceptance of the product that I have been offered.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLume deodorant staining clothing
Can you please explain why this product is staining my clothes? I have tried the products Shout and Oxi to try to remove the stains, but they are still very visible on both the inside and outside of my armpits.
I do not sweat a lot, but each time I use the product, I see the same staining. Can you provide any recommendations to remove the staining?
The product has ruined many shirts. What chemical is in this product that causes such hard-to-remove stains?
- No odor
- Little to no sweat
- Stains clothing
Preferred solution: What are the chemicals used to cause this type of stain. The number of shirts that are stained amount to hundreds of dollars
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage not received
Never received prod but paid.Wanted to talk to a live person not AI. Can't get through on the phone.
Preferred solution: Full refund
User's recommendation: Order will not arrive in a timely manner, tho your paying for it.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |I was sent the wrong product
Yes, this is Harvey live I was sent the wrong product. I ordered the deodorant cream and they sent me the deodorant body wash.
My order number was S1389-****. I need to have contact with someone so that I can get the right product because the product you sent me is not what I wanted or asked for and my order when I look at it says the same order as what I said the cream, not the body wash.
User's recommendation: Make sure they send you the right product because I was sent the wrong product and it’s on my order correctly so check your order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They won’t cancel my membership/keep charging me
I cancelled my membership order on 10/4/2024 and they keep charging my account! I dont like their products! The deodorant smells worse than BO!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancel my order/membership
Cancelled my membership and they keep sending me products and charging my account! Deodorant smells worse than BO!
Need to get my items and have my address changed or change my subscription or cancel the subscription
For some reason, the address that was logged in was logged in wrong and the delivery was sent to the wrong address. Need to change my address. my order number is S1472-**** My address is 6606 Evergreen St., Magnolia, TX 77354.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage was stolen
The carrier left it in my hallway instead of bringing it to my door, Apt 5A. So, I filed a complaint with USPS.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to speak to a live person
I would like to know why Target is selling Lume body wash for the same price as Lume, but for less body wash. Target is selling a 7-ounce size for the price that Lume is selling an 8-ounce size.
Also, the texture of the body wash at Target is different from the one at Lume. What's going on?
- Excellent product from lume
- Little pricey
Preferred solution: The same quality product and the same ounce that Lume sells on its website. Let’s not forget the same Textire.
User's recommendation: Pay attention
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Horrible Horrible product, also the commercial is totally misleading .